London Forfaiting Company Ltd (“LFC”) prides itself in offering fast, efficient and highly dedicated service to all its customers. As part of LFC’s customer focused approach, it is our policy that:
- All complaints are dealt with fairly and promptly and that all issues are resolved as quickly as possible;
- All complaints are promptly reported to the attention of the Complaints Officer;
- In dealing with any complaints, you will feel that we have handled your concerns in a courteous, prompt and professional manner;
The Complaints Procedure Guide is aimed at offering a quick overview of how to lodge a complaint should the situation arise.
For further information, you may send us an email to LFC-ComplaintsOfficer@forfaiting.com or call on (+44) 207 397 1510.
Submit Online Complaint
